Operational Excellence with SRE

What we deliver

WaferWire’s SRE services help you build scalable, reliable, and self-healing systems so you spend less time firefighting and more time innovating.

Design for reliability, not just uptime

Build systems that are fault-tolerant, scalable, and aligned to real business objectives.

Architect highly available infrastructure across cloud-native environments (Kubernetes, serverless, VMs)
Implement redundancy, failover, and auto-scaling based on load, latency, or error thresholds
Introduce reliability patterns like bulkheads, circuit breakers, and graceful degradation to prevent system-wide failures
Align infrastructure reliability with user expectations and product priorities

Manage what you measure. Be it SLOs, SLIs & Error budgets

Make reliability a measurable, actionable business metric.

Define service-level objectives (SLOs) based on actual user impact, not arbitrary uptime targets
Monitor SLIs such as latency, availability, throughput, and saturation across distributed systems
Use error budgets to drive a balanced culture between shipping fast and staying stable
Align SRE practices with stakeholder expectations across engineering, ops, and business

Automate for scale and self-healing

Reduce manual toil and build systems that fix themselves before users notice.

Implement auto-remediation based on predefined failure scenarios, thresholds, or AI-based predictions
Use automation frameworks (e.g., Azure Automation, Terraform, Ansible) for patching, scaling, and failover
Eliminate repetitive tasks with workflows that resolve common incidents, reduce MTTR, and lower alert fatigue
Integrate health checks and predictive scaling logic directly into deployment pipelines

Break things before they break you

Use chaos engineering to strengthen system resilience and recovery practices.

Simulate real-world failure conditions — network drops, latency spikes, dependency failures, resource exhaustion
Use tools like Azure Chaos Studio or Gremlin to inject controlled failures in staging or non-critical prod clusters
Validate recovery processes, team readiness, and observability coverage under stress
Turn unknowns into knowns and risks into readiness

Make monitoring actionable, not noisy

Get visibility into what matters and respond before users are affected.

Build custom dashboards (Grafana, Azure Monitor, DataDog) that visualize critical SLI metrics
Set up intelligent alerting tied to impact, not just thresholds, to reduce noise and prioritize urgency
Correlate infrastructure, app, and user-layer telemetry to detect issues faster and deeper
Use distributed tracing and log analysis to uncover root causes, not just symptoms

Incident management that actually improves things

Treat every incident as a learning opportunity, not just a fire to put out.

Establish incident response runbooks with clear roles, escalation paths, and communications
Automate detection using anomaly detection and log pattern recognition
Standardize post-incident reviews to uncover contributing factors and fix systemic issues
Build a feedback loop from incident to improvement — turn pain into prevention

Frequently asked questions

01.

How do I know if our D365 implementation needs fixing?

Our Health Check quickly identifies common issues like broken workflows, low adoption, excessive customizations, or poor data flow between modules.

02.

Will migration or optimization disrupt business operations?

No. We follow a phased approach that allows operations to continue while modernizing components in the background.

03.

What makes Waferwire’s D365 team different?

We combine deep product expertise with real industry experience. Our consultants understand your business context, not just your software setup.

04.

Can you integrate D365 with other platforms we already use?

Yes. We specialize in integrations with Power Platform, Azure services, legacy systems, and third-party solutions — ensuring seamless workflows.

05.

Do you offer ongoing support or just project-based work?

Both. You can engage with us for targeted projects, dedicated resources, or fully managed D365 services.

06.

How soon can we start seeing results?

Many clients begin to see measurable improvements within the first 2–4 weeks of engagement, especially with quick wins from the health check and optimization backlog.

Are You Building Reliable Systems or Just Managing Outages?

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Get Started with SRE

The real cost of unreliable infrastructure

Legacy hidden cost

Your systems might be "running," but slow deployments, manual processes, and surprise outages quietly drain resources and stall business growth.

Falling behind competitors

Stuck with lengthy release cycles and weekend maintenance windows results in slower innovation, higher costs, and frustrated teams.

Mounting operational debt

Deployments require all-hands meetings. Monitoring means waiting for user complaints. Teams avoid changes and business agility suffers.

What we deliver

Design for reliability, not just uptime

Build systems that are fault-tolerant, scalable, and aligned to real business objectives.

Manage what you measure. Be it SLOs, SLIs & Error budgets

Make reliability a measurable, actionable business metric.

Automate for scale and self-healing

Reduce manual toil and build systems that fix themselves before users notice.

Break things before they break you

Use chaos engineering to strengthen system resilience and recovery practices.

Make monitoring actionable, not noisy

Get visibility into what matters and respond before users are affected.

Incident management that actually improves things

Treat every incident as a learning opportunity, not just a fire to put out.

Why choose WaferWire for SRE?

Microsoft Gold Partner

Leverage proven expertise in Azure for scalable, secure, and reliable solutions.

End-to-End Automation

Streamline operations with comprehensive automation from CI/CD to incident management.

Proactive Reliability

Ensure high availability and resilience to meet evolving demands.

Real-Time Monitoring

Gain visibility into your infrastructure and applications for proactive issue resolution.

24/7 Incident Management

Minimize downtime with automated detection and rapid response services.

Industries we support

Professional services

Streamlined project billing and resource management.

Retail

Demand planning, personalized customer engagement, real-time insights.

Manufacturing

Process optimization, predictive maintenance, cost reduction.

Tools & Technologies

Enabling key business functions

Sale & Services

Finance

Operation

IT/Admin

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Future-proof your systems with WaferWire’s SRE expertise.

Partner with WaferWire to build secure, compliant, and resilient pipelines from day one.

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